Shipping Policy

 

At primemirror.com.au, we aim to provide a smooth and efficient shopping experience with our straightforward shipping policies. Below are the details of our shipping process:

Handling Time

Processing Time: Orders are typically processed within 0 to 2 business days. During this time, we carefully prepare your items for shipment to ensure they are packed securely and accurately.

Shipping and Transit Time

Delivery Time: Our standard delivery timeframe is generally 6 to 10 business days for metro areas. For regional or remote locations, delivery times may vary depending on the courier service.

Please note that additional shipping charges may apply. If required, we will contact you after receiving the final quote from the freight company.

Free Click & Collect Available

Melbourne pickups require an online booking. A booking link will be included in your order confirmation email. Please allow 1–2 business days to prepare your order before pickup.

Estimated Total Delivery Time

Total Delivery Time: From the moment you place your order, you can expect to receive your items within 6 to 10 business days. This includes both processing and transit times.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. This allows you to monitor your shipment’s progress and know exactly when to expect delivery.

Shipping Restrictions

Currently, primemirror.com.au only ships to addresses within Australia. We do not offer international shipping at this time.

Delivery Issues

If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Customer Service

Thank you for shopping with primemirror.com.au. We appreciate your business and are dedicated to providing you with the best possible shopping experience. If you have any questions or concerns, please do not hesitate to contact us. Enjoy the convenience of free shipping on all your orders within Australia!